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Solstice Mag Solstice Mag
Septembre 2018 Vulkan Mag Vulkan Mag
August 2018 Glamour Spain Glamour Spain
May 2018 Casilla se casa - Vogue Spain blogCasilla se casa - Vogue Spain blog
Junte 2018http: ELLE viajesELLE viajes
May 2018 Grazia SpainGrazia Spain
April 2018 Vanity Fair SpainVanity Fair Spain
March 2018 Telva Spain Telva Spain
March 2018 Telva SpainTelva Spain
February 2018 Telva SpainTelva Spain
February 2018 Yo Dona Yo Dona
January 2018 City ConfidentialCity Confidential
January 2018 Columna ceroColumna cero
December 2017 Paula Echevarria blog -ELLE SpainPaula Echevarria blog -ELLE Spain
2017 November AR magazineAR magazine
2017 November TelvaTelva
2017 November Vogue Spain Vogue Spain
November 2017 Repsol guide Repsol guide
July 2017 YoDona El Mundo YoDona El Mundo
July 2017 MagazinespainMagazinespain
April 2017 Placet MagazinePlacet Magazine
January 2017 SeiyuSeiyu
October 2016 L´Officiel SpainL´Officiel Spain
October 2016 Condé Nast Traveler SpainCondé Nast Traveler Spain
08/09/2016 Luna Metrópoli - El MundoLuna Metrópoli - El Mundo
July 2016 AD SpainAD Spain
2016 APRIL Madrid seduce Madrid seduce
2016 JANUARY Metrópoli Metrópoli
2015 MAY Fuera de Serie- ExpansionFuera de Serie- Expansion
2015 DECEMBER ELLE SPAINELLE SPAIN
2013 ELLE DECORELLE DECOR
2015 SEPTEMBER BRIDAL VOGUE SPAINBRIDAL VOGUE SPAIN
2013 OCTOBER

Shipments

Where can I receive my order?


We send your order to your home or office , wherever you want. We do not post to post boxes, it will damage your lovely accessories.

Do you deliver outside Spain?


Of course! We make our bags in Spain but we delivered, anywhere in the world .


How soon will I get my order?


As you know, our bags are fully customised , so we need about 10-15 days to make yours . Then we add the duration of your chosen delivery: 2-3 working days for orders in Spain or 5 working days for European orders. Rest of the world 15 days mínimum.


What are theshipping costs?


The shipping costs depend on your delivery destination. If you choose store pickup, it will be free .  If you choose delivery in Spain, the standard shipping cost will be 5 € . And if we have to send your et ... bang ! outside Spain the cost is 18€ in the European Union  or 50 € in the rest of the world.


Shipping costs will be free starting in 250€ for inside the European Comunity and starting in 400€ outside the European Comunity.



Más de 400,00 € para Not in CE,
Más de 280,00 € para Spain,CE,

Returns

Can I return or exchange my order?


If your et ...bang ! is one of the designs from our shop you can change it within 30 days of purchase .

 

If , on the other hand , your bag is a custom model, you can only return it  if:


- your order has arrived damaged .

- your order received does not match your purchase.

- your accessory  has a manufacturing defect and you have contacted us within one month after delivery.


What do I have to do to return a product?


If your order isin one of the situations described above , you have two possibilities:

- Send us an e-mail to info@etbang.com explaining the problem and attaching a photo. We will explain the process to follow .

- Send us your package with a return address and  your contact details to ourstore:


et...bang!
c/ Belén 1 local 10 (acceso por Pelayo)
28004 Madrid 


When we receiveit we will estimate the damage and we will contact you .

Return shipping costs shall be paid by you and reimbursed when the return is processed.

Remember that all products have to attach the corresponding receipt.



What is the deadline for a return or an exchange?


You have 30 daysfrom receiving your order to return or exchange it.

How will I receive my refund?

When your returnis accepted you will receive your refund in the same method of payment you madeyour purchase . Remember that if you did it by credit card the duration of the transaction depends on your bank .


What should I do if my refund is incorrect

If there has been an error in your refund , email us info@etbang.com and we will look intoit as soon as possible .


 At et ... bang ! we reserve the right torefuse returns or changes communicated or sent after the deadline. 

We will also not accept any accessories thatare not in the same condition they were received by you.



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